China tech giants accused of 'bullying' consumers with algorithms

Pushback grows against large platforms, calling for beefed up powers for regulators

20200116 Caixin online consumer bullying AP_20294547633959

The China Consumers Association called on "all sectors of society to work together for ... the fair and reasonable application of algorithms, and prevent operators from using algorithms to do evil." © AP

FLYNN MURPHY and QIAN TONG, Caixin

A government-backed Chinese consumer group has accused the nation's tech giants of using their data-based algorithms to "bully" consumers and put them at a disadvantage.

At a symposium on the topic held by the China Consumers Association on Jan. 7, the group released a three-section, 14-point document outlining the ways data-driven algorithms impinge the rights of consumers in their interactions with large tech platforms, and calling for beefed-up powers for regulators.

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